For Informational Services
General Resources


The first section of this page provides organizational development tools specific to information and referral services. The second section contains general organizational development tools applicable to all levels of service, grouped in related categories for convenience. Each category contains "Tools" - documents available for download in PDF form, as well as "Links" to related material on the internet. You will need the Adobe Acrobat Reader to open the pdf files, which can be downloaded for free here. All links will open in a new window.

For organizational development resources specific to the other levels of service, visit supportive organizational tools and clinical organizational tools, or click on the appropriate service navigation tabs at the top of the page.


Information and Referral Specific Resources:

Starting an Information and Referral Service
Power Point Version
Planning an Information and Referral Service - Inclusion and Exclusion Criteria
Implementing an Information and Referral Service
Power Point Version
Maintaining an Information and Referral Service
Power Point Version
Asset Mapping

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General Organizational Development Resource Categories:

General Organizational Development tools are organized into the categories listed above. Each category contains "Tools" - documents available for download in PDF form, as well as "Links" to related material on the internet. You will need the Adobe Acrobat Reader to open the pdf files, which can be downloaded for free here. All links will open in a new window.


Assessment
Tools  
Massachusetts Cultural Council's Organization Self Assessment Tool
World Health Organization Needs Assessment Workbook
Links  
Community Toolbox

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Technology
Tools  
Using Technology to Improve Service Delivery
Tele-Health
Get Set to Stream - Putting Audio on your Web Site © 2001 National Federation of Community Broadcasters

Using Technology to Enhance Delivery of Services

Links  
Community Toolbox
TechSoup - connects non-profits to donated and discounted technology products
The Faith and Service Technical Education Network (FASTEN)
Online Survey Tools:
Zoomerang™ Survey System  
Infopoll  
Apian Software  
StatPac  
SurveyCrafter  
InSite    
Hosted Survey  
SurveyGold  
PollPro    
ObjectPlanet    
SurveyMonkey    
PollCat  

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Non-Profit Organizations
Tools  
Cost Sharing 101
Running a Congregation Based Non-Profit © 2004 Points of Light Foundation
Strategic Planning for Organizational Collaboration
Strengthening Non-Profits: Capacity Building and Philanthropy (Thomas Backer, 2000)
Building Multiple Revenue Sources © 2003 by Dare Might Things, Inc.
Measuring Outcomes © 2003 by Dare Might Things, Inc.
Presenter's Handbook
Logic Model Workbook © Innovation Network, Inc.
Outcome Based Program Development
  • Trainer's Outline
  • Trainer's Manual
  • Participant's Outline
  • Workshop Manual
  • Training Power Point Presentation
  • Resources Research and Development
  • Trainer's Outline
  • Trainer's Manual
  • Participant's Outline
  • Workshop Manual
  • Training Power Point Presentation
  • Links  
    Center for Applied Rural Innovation
    Community Toolbox
    The Foundation Center
    Fundsnet Services Online
    The Faith and Service Technical Education Network (FASTEN)

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    Behavioral Health Organizations
    Tools  
    Organizing and Financing Behavioral Health Services (Chapter 6 - Surgeon General's Report)
    Confidentiality of Behavioral Health Information (Chapter 7 - Surgeon General's Report)
    Presenter's Handbook
    Logic Model Workbook © Innovation Network, Inc.
    Outcome Based Program Development
  • Trainer's Outline
  • Trainer's Manual
  • Participant's Outline
  • Workshop Manual
  • Training Power Point Presentation
  • Resources Research and Development
  • Trainer's Outline
  • Trainer's Manual
  • Participant's Outline
  • Workshop Manual
  • Training Power Point Presentation
  • Links  
    Community Toolbox
    Cooperative Extension System's Children, Youth, and Family Website
    Faith and Service Technical Education Network (FASTEN)
    Fundsnet Services Online

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    Community
    Tools  
    Mapping the Assets of Your Community
    Why Should Communities Care about Behavioral Health?
    Dependent Youth Aging Out of Foster Care: A Guidebook for Judges
    Links  
    Center for Public Justice
    Community Toolbox
    Cooperative Extension System's Children, Youth, and Family Website
    Faith and Service Technical Education Network (FASTEN)
    Nebraska Cooperative Extension Publications about Families
    Rural Assistance Center
    Welfare Information Network

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